Electronic Bank Statement: clearing Error "F5 102 Customer is not defined in Co. Code

Dear All,

I am facing with an issue while uploading EBS in FF.5. When I tried to post one customer deposit received as a direct deposit and need to be posted automatically in Bank incoming clear account and to be updated in Customer Account getting an error message as Error "F5 102 Customer * is not defined in Company Code 2840. The first entry is got posted as

40 11100012 HSBC Main Acct INR 1,000.00

50 11100014 HSBC Incoming Clg acct INR 1,000.00 Document 51000000 was got posted

The second entry is not posted and getting error

40 11100014 HSBC Incoming Clg acct INR 1,000.00

15 * INR 1,000.00 Posting Key 15 entry is not getting posted to Customer account and throwing an error with "F5 102 Customer * is not defined in Company Code 2840. The following Posting Rule is configured:

Posting Rule Posting Area Posting Key Acct (Debit) Posting Key (C) Acct (Credit) Doc Type Posting Key

MC+1 1 40 L_BNKMA_2 50 L_BNKCL_2 ZV 1

MC+1 2 40 L_BNKCL_2 15 ZV 3

When I tried to post from Tcode. FEBAN for posting key 15 the entry is got posted when i place the customer account manually. Actually the customer is already created before through Tcode. Xd01 and also manual entries got posted even then system is showing error as customer is not defined in company code.

Kindly give me suggestion how to rectify the error.