Skip to Content
author's profile photo Former Member
Former Member

Why the SUP PRD Environment's total device licence count is Invalid

Hi Expert,

Why the SUP PRD Environment's total device licence count is Invalid (previously it's using CPU licence)

and i tried to generate other .lic (such as the LT=ST), and update the licence in SUP, it's still invalid.

any advice and guidance is really appreciated

thank you very much

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Posted on Jan 19, 2013 at 09:14 AM

    Hi,

    Even I faced the same issue some time back. What you can do is before applying the new license and running the license.bat command what you can do is restart the server machine before applying the new license.

    Once restarted , you then run the license.bat command with the license type and number of license.

    It will start working.

    Thanks,

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Rakshit Doshi

      hi here is the logs, is it possible that the license we generate is invalid????

      2013-01-20 10:52:58.714 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: License path: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\.. -

      2013-01-20 10:52:58.714 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: \licenses\SAP-Mobility_201301181201.lic

      2013-01-20 10:52:58.714 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: FLEXnet Licensing error:-5,357

      2013-01-20 10:52:58.715 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: For further information, refer to the FLEXnet Licensing End User Guide,

      2013-01-20 10:52:58.715 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: available at http://sybooks.sybase.com/nav/detail.do?docset=833

      2013-01-20 10:52:58.731 ERROR MMS Thread-5 [com.sybase.sup.server.lm.LicenseManager] Cannot check out the SUP_BASESRVR license for the server and it is possible that grace period has expired.

  • author's profile photo Former Member
    Former Member
    Posted on Jan 20, 2013 at 03:37 AM

    anyone could help on this>???

    thanks

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Feb 26, 2013 at 11:47 AM

    Hello there,

    we've had the very same problem. I solved it when I generated a single license file on the SAP service marketplace with 2 different license types:

    One for type Enterprise Edition CPU license type (EE CP)

    Second for Enterprise Edition Networked Seat license type (EE ST).

    For instance, we have ordered licenses for 42 client users:

    Afterwards, you have to generate those 2 licenses into one lic-file:

    And finally, deploy the license file with the "license.bat" script on the unwired server. In our case we typed in:

    • license.bat EE CP 42

    Hope this helps, best regards

    Herwig


    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.