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Why the SUP PRD Environment's total device licence count is Invalid

Former Member
0 Kudos

Hi Expert,

Why the SUP PRD Environment's total device licence count is Invalid (previously it's using CPU licence)

and i tried to generate other .lic (such as the LT=ST), and update the licence in SUP, it's still invalid.

any advice and guidance is really appreciated

thank you very much

Accepted Solutions (0)

Answers (3)

Answers (3)

Herwig
Explorer
0 Kudos

Hello there,

we've had the very same problem. I solved it when I generated a single license file on the SAP service marketplace with 2 different license types:

One for type Enterprise Edition CPU  license type (EE CP)

Second for Enterprise Edition Networked Seat license type (EE ST).

For instance, we have ordered licenses for 42 client users:

Afterwards, you have to generate those 2 licenses into one lic-file:

And finally, deploy the license file with the "license.bat" script on the unwired server. In our case we typed in:

  • license.bat EE CP 42

Hope this helps, best regards

Herwig

suneet_agarwal
Employee
Employee
0 Kudos

Hi Herwig,

I had the same issue and the above mentioned solution does not work. Was any other change also done to resolve this issue?

Hi Lawrence,

Did you get any solution for your issue?

-Suneet

Former Member
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anyone could help on this>???

thanks

rakshit_doshi
Active Contributor
0 Kudos

Hi,

Even I faced the same issue some time back. What you can do is before applying the new license and running the license.bat command what you can do  is restart the server machine before applying the new license.

Once restarted , you then run the license.bat command with the license type and number of license.

It will start working.

Thanks,

Former Member
0 Kudos

hi Rakshit Doshi

thank you very much for your reply

i tried but still the same

any idea?

thanks

rakshit_doshi
Active Contributor
0 Kudos

Hi,

Did you check opening your license file and check the number of devices you had entered while creating the license.

And what is your license file type(served or unserved).

How did you try to install the license. During installation or post installation up-gradation of the license after installation by running the license.bat command.

Thanks,

Former Member
0 Kudos

hi Rakshit Doshi,

i tried different license type such as CP & ST with the command in unserved mode, you could see the second screen shot, it's successful but the client device is still unvalid.

for CP:    V=2.0;AS=A;MP=13703;CP=16;EGO=

for ST:   V=2.0;AS=A;MP=13701;CP=15;EGO=

is it correct?

thnaks

Leo

rakshit_doshi
Active Contributor
0 Kudos

Hi,

Can you try posting the server log.

Thanks,

Former Member
0 Kudos

hi here is the logs, is it possible that the license we generate is invalid????

2013-01-20 10:52:58.714 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: License path:  C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\.. -

2013-01-20 10:52:58.714 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message:    \licenses\SAP-Mobility_201301181201.lic

2013-01-20 10:52:58.714 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: FLEXnet Licensing error:-5,357

2013-01-20 10:52:58.715 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: For further information, refer to the FLEXnet Licensing End User Guide,

2013-01-20 10:52:58.715 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] msgId: 0, message: available at http://sybooks.sybase.com/nav/detail.do?docset=833

2013-01-20 10:52:58.731 ERROR   MMS          Thread-5 [com.sybase.sup.server.lm.LicenseManager] Cannot check out the SUP_BASESRVR license for the server and it is possible that grace period has expired.