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issue in order creation

Former Member
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Hi All,

i have customer say 1001 it having five ship to partner say (3001, 4002,5003,6004,7005) .  Ship to(3001,4002,5003,6004) are belongs to account group 0002 while ship to 7005 belongs to account group Z002.

Now i am creating an sales order and fetching the sold to after entering  ship to  as 7005. and it saying no customer found for selection criteria.

but if assign the the ship to 7005 to account group 0002 , i am able to get sold to 1001 after entering the ship to 7005 in order creation.

Please suggest why its not working in first case and  how to make it work .

Regards,

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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HI All,

see the below complete detail.

There is customer  UMS1607000  assigned to account group SAMP have procedure AG(Sold to party) and have partner fuction (SP(UMS1607000),SH(UMS1607000,BP(UMS1607000), PY(UMS1607000). Apart from that its having three more ship to (30000 , 30001 and 40001)

Ship to 30000 and 30001 are blongs to account group 0002

Account group         Descrition                            Procedure            Description

0002                    External Ship-to party                 WE                Ship-to Party  

0002 assigned to Prcedure WE. And partner procedure WE has funaction SH (ship To) as  Mandatory

Ship to 40001 assigned to account Group Z002

Account group      Descrition                                  Procedure            Description

Z002                    CRM External Ship-to party            WE                Ship-to Party  

Z002  Also assigned to Prcedure WE. And partner procedure WE has funaction SH (ship To) as  Mandatory

Dhilipan/Himavanth:   for ship to 30000/30001 parter function in customer  master  sales area view are only Ship to 30000/30001 ) annd Similarly for 40001 its only ship to 40001.

Now if i creating the order with after enter the ship to as 30000/300001 its gibe me sold UMS1607000.

but if i am creating throgh 40001, its says error: No custome found for Selection creation(But allow if i change the accounf group for the ship ro 40001 to 0002).

Things are fine in -->Logistics General->Business partner->Customers->Control-> Define Account Groups and Field Selection for Customers

Thanks,

In advance

 

Former Member
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Hello Vijayan

Please see if the Account group is maintained in the partner det procedure : Account Group - Function Assignment.

Former Member
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Hi Netrapal,

I assume, "Assigning Ship to 7005 to account group 0002" mean you are creating a Ship to Party. But i just wonder how do you keep creating same Customer 7005 for Account group 0002 and Accoutn Group Z002.

Anyways. Please check if the Account Group Z002 has Partner det. procedure assigned in

Logistics General->Business partner->Customers->Control-> Define Account Groups and Field Selection for Customers

If thats file. While you create Customer 7005 under Account Group Z002 please make sure you have entered Sold to Party in Partner functions tab of the Customer master(Sales Area view).

Let us know if it worked.

Thanks

Dhilipan

Former Member
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Hi vijayan,

check the partner determination procedure first i.e what are the partner functions placed in partner determination procedure which is assigned to account group 0002 and then check the partner determination procedure Z002. compare both the procedures check which function are modifiable and which functions are mandatory. Mantain the sold to party partner function as same in both the procedures. Now coming to your problem with 0002 accont group it is determining sold to party where as not happen with Z002 account group(As per my assumption sold to party is missing in 7005). so, check the customer master datas of both 7005 with both the account groups i.e 0002 and 7005 and compare yourself and analyze. Hope this will solve the issue.

Regards,

S.Himavanth.