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Former Member
Jan 17, 2013 at 01:35 AM

Wrong font being displayed


Hi everyone,

I am on BO3.1. I have a problem when displaying my WEBI report. My reports are designed and saved using the Calibri font. But sometimes when the report is displayed, the wrong font comes out. In every case it comes out as Arial. This doesn't happen all the time, but enough times to make users notice and raise an issue because of inconsistency.

I tried clearing the cache from the developer tools, clearing the browser history and restarting internet explorer. These do not work and the problem will always come back. The weird thing is, if I go into edit mode, the calibri font will be displayed.

Has anyone faced this kind of issue before? Any help is most appreciated.