Contact Cleansing Tool in CRM 7

[Chris_Schutz]

Hi ,

In which standard SAP CRM business role , can I find the Contact Cleansing tool ? Creating case , etc , ....

And what need to be customizing in order to make it work .

Thank you

[nicolas_busson · Accepted solution]

Dear Christophe,

Is everything OK now with the cleansing tool?

Regards,

Nicolas Busson.

[nicolas_busson]

First result in Google for "SAP CRM cleansing tool":

http://wiki.sdn.sap.com/wiki/display/CRM/Data+Cleansing

Did you check it already?

May you please explain what is not clear so we might better help you?

Regards,

Nicolas.