responsible agent in workflow with the role type

[Former Member]

HI,

I have question regarding the workflow .

In standard workflow 'ws20000081' the leave request , we have a task '000263 Have absence created by administrator'.

In this the agent assignement is done with the role type and the role object is 60100010 whihc is a role for the HRAdministrator

and this step is failing when the sytem tries to create a work item .

the error that is logged is 'Problems establishing agents for step 0000000263 of WS20000081 '

if someone has a clue how does this determination works it would be of grt help.

I have tried making this task as a general task is this right?

then but then the question is how this need to be mapped to the user to get the workitem created in his workflow inbox i mean who will be the HRAdministrator and how do i assign this or where do i assign the rule for determining the agent for this task ?

Thanks in advance

Ankur

[nmadgavkar]

Hi Ankur,

You can make the task '000263 Have absence created by administrator' a General Task. The rule for determining the agent can be defined at the activity step level just like it has been done for task TS01200025 in standard workflow WS20000081.

Regards,

Namita.