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Issue enable AD authentication


I have Crystal server 2011 SP4 Patch 2 installed on a Windows 2008 R2 server. I have just tried to enable the AD Authentication but I get the following error;

The secWinAD security plugin is not enabled. Contact your system administrator for details. (FWB 00002)

I have checked the registery and the file location is correct and the secWinAD.dll exist both for 32 and 64 bit.

Any ideas on how to resolve this issue?



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  • Posted on Jan 10, 2013 at 07:44 PM

    Hi Pamela,

    Did you configure the Windows AD plug-in in CMC->Authentication->Windows AD ?

    Are you getting this error after clicking on Update?

    Could you please specify what have you done till now to configure windows AD authentication?



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    • Former Member Former Member

      Hi Pamela,

      I would suggest you to troubleshoot this issue step by step so that you negotiate and can find the root cause for the issue very easily.

      The error message suggests that the Crystal Enterprise Server is not able to recognize the windows AD plug in CMC. To negotiate that please remove all the values (AD Administrator Name etc) and make the Windows AD plug in look fresh. Now just check "Enable Windows Active Directory (AD)" and click on update. You should get following error message "The Active Directory Authentication plugin does require valid global administration credentials in order to access Active Directory. Please specify administration credentials and try again" if there is no problem with Windows AD plug in.

      Now go ahead and provide AD administrator credentials and then update (do not add AD groups at this moment) and see whether you get any error messages.

      Once this is done without any issues you can go ahead with further configuration

      Please let me know in case of any further queries.

      Best Regards,


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