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Jan 09, 2013 at 11:58 AM

Navigation to catalog does not work - SRM 7.0 Portal

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Dear Experts

We are having the following versions.

SRM 7.0 and Portal 7.3 and currently we are configuring the PRD system where the Navigation to the catalog (both internal and external) doesn't work for some of the users.

Strange thing is this is happening only in production system and only for few users.

We have checked the notes 1511147,1427561 and 1456162. And made all the IE settings as per the notes. But this doesn't seem to help resolve our issue.

We tried with clearing the cache etc. but to no avail.

Please help understand the issue and resolution.

Kind Regards,

Hariprasath