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author's profile photo Former Member
Former Member

Repair Order processing error

Hi,

while processing the repair order through service notification. when I am assigning the Storage location in 'Shipping' tab, following error is being displayed:

A repair procedure is not permitted for the item

Message no. V1880

Diagnosis

A repair procedure has been assigned to item category XXXX but the document has document category B. A repair procedure is not permitted for this document category.

System Response

The system does not allow any further processing.

Procedure

Choose another item category.

Please advise what configuration I am missing.

Thanks

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2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2013 at 10:45 AM

    Check the Sales Document type configuration in VOV8. The document category should be C (Order) instead of B (Quotation).

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  • Posted on Jan 09, 2013 at 10:45 AM

    It looks like the item category you have assigned in the repair order isn't suitable.

    Please check the repair order configuration, possibly starting with the Repair Procedure/Actions (SD Config).

    PeteA

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