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Former Member
Jan 05, 2013 at 12:34 PM

Problem in standard workflow WS18900023 for Claim and Advance Approval.


I am using standard workflow WS18900023 for Claim and Advance Approval. The workflow works on single level approval. No privileged group is maintained in view V_T77WWW_CLPRVLG. The problem that I am facing is, when approver approves the claim request from portal(UWL), message is displayed 'request approved'. But in workflow log the step history of TS18900010 shows, it was forwarded. And a new approver is added to the agent received list along with the earlier approver.

This is repeated again when the approver approves again, till a max. of 4 values in the agents list.

When the approver tries to approve now, it shows 'No item(s) available for approval'. But the workitem still appears in the UWL list.

Workflow log shows workflow 'In Progress' and step TS18900010 'Ready'.

The workflow is 'Completed' in case approver tries to 'Reject' request, and works fine.

I have tried debugging the request approval from portal, but it does not stop at any debugging point.

No BADI for 'GET_NEXT_APPROVER' has been implemented.

Kindly suggest how to resolve this.