I am new to SAP Solman and in process of setting up service desk for the customer. I completed basic settings and I am able to create and edit the messages. I am also able to create message from web UI using transaction 'Notif_Create_Bsp'. My question is that this transaction works only when called from solman sapgui. Is there any way where end users can directly create message from brwoser without logging to solman? What should be the URL for creating and editing messages directly in web browsers? We are using solamn 7.0 EHP 1.
Thanks in advance for your support