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Quality notification workflow not starting

Hi

We have an old workflow with workflow start using a triggering event BUS2078 event CREATED.

The trigger has a condition that the notification type must be different from ZL:

However the situation is that the workflow is started with a notification type Z4 or Z5 or Z6, but not if the type is Y1, Y2, etc. We actually doesn't use type ZL.

Earlier we wanted this behavior, but now we want to also start the workflow for Y1 and Y2, but I can't find where this "filter" is.

Any suggestions?

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4 Answers

  • Best Answer
    Posted on Jan 16, 2013 at 06:42 AM

    Hi all,

    thanks for any input.

    It turned out that the problem had nothing to do with start conditions in SWB_COND. The business object events in BUS2078 is raised via status changes on the quality notification object. This is configured in transaction BSVW, and it turns out, that the status that raise the Created event is not always created when the quality notification object is created.

    Maybe this is ok or maybe not - but anyway, now that I know the problem, I can figure out how to work around it.

    Best regards

    Thomas

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  • Posted on Jan 04, 2013 at 03:13 PM

    Hi,

    check in SWE2 for your workflow event linkage, is there any check Function Module used or not.

    Also check in SWB_COND any condition maintained or not

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 05, 2013 at 09:58 AM

    Hello Thomas,

    Check whether there are any other conditions below "EVENT_OBJECT_TYPE". Use the downward arrow to scroll down. And if not any, and there's an issue with workflow trigger then make the workflow template as 'General Task' (if not any assigned possible agents).

    PFTC -> WF no without WS -> F6-> Additional Data -> agent assignment ->Maintain

    Regards,

    Rahul Kulkarni

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  • Posted on Jan 06, 2013 at 07:05 AM

    Hello,

    "Earlier we wanted this behavior, but now we want to also start the workflow for Y1 and Y2, but I can't find where this "filter" is."

    Go to PFTC of WS90000016 (and 19) and look for the Triggering Events tab. There you can see and change the condition. It's also in SWB_COND, as stated above.

    regards

    Rick

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