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Former Member
Jan 04, 2013 at 01:29 AM

WCEM 1.0 Error during selection of module in WCB

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Hello Team,

Good day!

I would like to seek for you expert opinion regarding my concern related to WCEM 1.0.

I am actually a BASIS resource and we are configuring WCEM 1.0 with CRM 7.01 as backend and MDM 7.1.

We have successfully deployed all the necessary components and we are now able to access the Web Channel Builder. But to no avail, we encounter an error everytime we add a Module on the configuration of our Web Channel Application.

Below are the related screenshots.

WCEM_001 Application

Available Configurations:

Editing the Configuration:

Adding Module to the Configuration:

The error below appeared upon clicking the ADD button above.

Checking the developer traces, below are the logs :

ERROR 1:

An exception was queued to be processed by the ExceptionHandler : com.sap.wec.tc.core.common.exceptions.WCFBaseRuntimeException: Exception while performing helpvalue search:Help values search "CountryGroup": [description=Country Group method=Method:[name=getHelpValues +backendObjectKey=helpValuesSearch +businessObject=helpValuesSearchHandler +type=backend] + parameter= Parameter: [name=countryGroup +description=CountGrpKey +value= +type=inOut]]

ERROR 2:

Jan 4, 2013 9:16:27 AM com.sun.faces.lifecycle.InvokeApplicationPhase execute
WARNING: com.sap.wec.tc.core.common.exceptions.WCFBaseRuntimeException: Exception while performing helpvalue search:Help values search "CountryGroup": [description=Country Group method=Method:[name=getHelpValues +backendObjectKey=helpValuesSearch +businessObject=helpValuesSearchHandler +type=backend] + parameter= Parameter: [name=countryGroup +description=CountGrpKey +value= +type=inOut]]
javax.faces.el.EvaluationException: com.sap.wec.tc.core.common.exceptions.WCFBaseRuntimeException: Exception while performing helpvalue search:Help values search "CountryGroup": [description=Country Group method=Method:[name=getHelpValues +backendObjectKey=helpValuesSearch +businessObject=helpValuesSearchHandler +type=backend] + parameter= Parameter: [name=countryGroup +description=CountGrpKey +value= +type=inOut]]

ERROR 3:

Jan 4, 2013 9:16:27 AM com.sun.faces.lifecycle.Phase doPhase
SEVERE: JSF1054: (Phase ID: INVOKE_APPLICATION 5, View ID: /wcb:configurationDetails@master.xhtml) Exception thrown during phase execution: javax.faces.event.PhaseEvent[source=com.sun.faces.lifecycle.LifecycleImpl@245d531f]

Any points where we could start checking for the resolution of the error?



Your response to this concern is highly appreciated. 😊

Thanks and God bless.

Jarenz

Attachments

WCEM1.png (24.0 kB)
WCEM2.png (54.6 kB)
WCEM3.png (40.4 kB)
WCEM4.png (34.9 kB)
WCEM5.png (55.5 kB)
WCEM6.png (5.0 kB)