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Former Member
Jan 02, 2013 at 11:49 PM

How do you troubleshoot DTW errors ?



I'm in the process of trying to import marketing document records from a corrupt database to a clean database using the DTW. Out of approximately 5000 records, I'm getting around 100 errors such as:

  • This document cannot be added, because the base document was updated
  • internal error (-2010)
  • One of the base documents has already been closed
  • Target item number does not match base item number
  • FederalTaxID should include 10 digits after country code

Some of the errors are quite obvious but there's no indication which record in the spreadsheet is related to which error in the DTW log. How do you go about working out exactly which error is associated with a particular row/record in the spreadsheet.