Solution Manager - How to access Line Opener Program

[former_member199694]

hi,

We have LOP ( Line Opener Program) installed in our SAP environment. When looking at OSS Note-797124, it suggests to use LOP functionality within Solution Manager as soon as it is available. My question is " Is it made available now?" we use Solman 7.1 Ehp1, if so, where to look into it?

Would appreciate your feed back on this.

Thanks,

Raj

[former_member275341]

Hi Raj,

The solution manager version will be "released in mid 2013.". The windows version has some bugs when running on newer versions of windows.

I am waiting for the new version.

Thanks

Vijay

[Former Member]

That Note now says, "An integration of the LOP functionality into the Solution Manager was released with SP10 in Q4 2013." I have SP10, but can't find it, or any documentation on it. Anyone else have any luck?

[Former Member]

Hi Morgan

Did you find anything on the integration of LOP with Solution Manager? How I can track if SAP consultant has requested for connection request on my support ticket in my Solution Manager?

Thanks

Sidra

[Former Member]

Hello,

Good news! SAP Note 797124 has been updated with a document on integration with Solution Manager.

You can see connection openings for a system at https://service.sap.com/access-support by selecting the Logbook icon. A sample looks like this:

"R/3 Support <date> <time> SolManRFC to SAP Duration: 0 days, 04:00 hours (CSS)"

You can also receive an email notification when a connection has been opened. Use SU01 to set the email address of the user account for the RFC connection to SAP.

[Former Member]

All-,

Make sure you read SAP Note 2076207 - LOP in Solution Manager improved version,  There are two updated manuals attached to this note with dates of 7/10/2014.  It makes quite a bit of difference.

Cheers,

Dan Mead