Can't reverse/reset documents

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Dear SAP Gurus,

I am requesting your help as I am having trouble to reverse/reset some payments from a contract created with transaction manager.

The issue I am having is with two different payments from the same contract:

Key Clearing Doc

4722 2...42103

4724 2...42130

Everytime I try to reverse the clearing document of the payments using F8BW the following error message appears: "Document xxxx/CoCo in year 2011 is not reversed".

Furthermore, when trying with the FBRA for document 2...42103 the following error message appears: "Document xxx is not a clearing document" and for document 2...42130 "Balance of line items is not zero".

I have checked for both issues and the documents are clearing documents as well as the balance is zero.

Do you have any idea why this may be happening?

Any comment will be really helpful!

Thanks and best regards,

Ximena.