Workflow not working for notification in Plant maintenance.

[former_member198942]

Hi

I have done following settings for Workflow in PM :

Activated BUS2038 for workflow task WS 20000317. This is for Event linkage

Under Agent assignement: For Task TS 20000545, I have assigned the agents as Department Org unit and few as Persons repsonsible.

Under Attirbutes for task, it is maintained as General Task.

This are the only settings I have done.

Now when I create a notification, In the Notification Screen: Responsibilities , Even If i dont assign any dept or person, the work item is recieved in every possible agent I have assigned in SPRO.I want it to be routed to only the responsible person assigned or to the dept which is assigned.

My doubt is : In notification config, do i need to maintain any rule for Notification processor under partner determination fucntion? What does it do?

Functionally If I assign the agent in notification screen under Repsonsibilites, will it work or I  need to assign the agents under task.

Please help me out to achieve my requirement.

Regards

Murad

[Former Member]

Seems you want to send email notification to person responsible in notification tab.

If so then for this you need small development. Check with your workflow/ABAP consultant.

Also have a look on tcode oocu_resp.

[former_member198942]

I am basically looking for the below screen shot. Its a while I am googling out and looking for the use of this fields highlighted in the screen. In notiifcation type customizing, can someone let me know what is the actual functionality of this fields and where it is used. What values have to be maintained in this field.