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Cannot Query Host Spool - Incorrect (Failed to connect to host spooler)

former_member196664
Participant
0 Kudos

Hi All,

I am getting an error while printing in QAS. OS is windows 2003. We have 2 spool server. Printers are defined properly in both spool server. When I changed the host spool server from PRD, I am able to print, i.e I am able to print from both host spool server from PRD. From QAS, I am able to print to only one server. Not the other server. Printers are exactly defined the same in both QAS and PRD system. Printers are added exactly the same way in both host spool server. From QAS, one host spool server is not working. Getting error Incorrect (Failed to connect to host spooler). When I checked sm21 - Cannot Query Host Spool. I should be able to print using both spool server from QAS. Please let me know why this problem occurs. I should be able to use the other server in case of any issue. How I am able to print using both host spool server from PRD. I am able to ping from QAS to host spool server and host spool server to QAS. Pls help.

Thanks,

Kavitha.

Accepted Solutions (1)

Accepted Solutions (1)

former_member188883
Active Contributor
0 Kudos

Hi,

It seems your Temse table is full. Please run the reports RSPO10041 to delete old spool request.

Also run RSPO1043 to check the consistency of Temse database.

Post above steps, printing should work fine.

Regards,

Deepak Kori

former_member196664
Participant
0 Kudos

Hi Deepak,

Old spool requests are automatically deleted. My problem is I am able to print from PRD but not from QAS using spoolserver xxxx. I am getting error Incorrect (Error Sending Data). Log shows


The host spool is reporting errors

Windows/NT error 1801 [\\xxx.xxx.xxx.xx\yyyyyyyyyyy]: "The printer name is invalid."

Errors occurred processing this print request


Error during print request output. l_rc = 1
There may be no printout

Please help.

Thanks,

Kavitha.

former_member196664
Participant
0 Kudos

I am able to use different spoolserver without any issue. Pls help ASAP.

Thanks,

Kavitha

former_member196664
Participant
0 Kudos

Can anyone help me on this printer issue ASAP? From QAS to SAPPRD spoolserver, i can print intermittently. Is it due to system refresh? I appreciate your help.

Thanks,

Kavitha.

former_member196664
Participant
0 Kudos

Problem resolved.

Matt_Fraser
Active Contributor
0 Kudos

What was the resolution?  How did you solve it?

former_member196664
Participant
0 Kudos

I added the spool server in hosts file at windows level in QAS. That resolved the issue.

Thanks,

Kavitha Rajan.

Answers (0)