SAP JAVA stack doesnt startup, processes doesnt startup.

[Former Member]

Hello SAPGurus,

I am not able to start the J2EE engine of the SAP because the processes dispatcher,SDM are totally stopped and server0 is in "Starting Framework" status. I tried to post two discussions before but was not helpfull, the issue is pending since long time. I tried to change some parameters of the instance.properties like Xms value,XX:NewSize,XX:MaxNewSize also changed MaxHeap Size to 128 from 3000 for the node instance_id->server_ID in cluster data. I did this with refernce to Note 736557 - Changes made with the Config Tool. The values were changed as per the values mentioned in the configtool. It is to note that the Locking Manager is not working. I raised a message to SAP they said to restart the cluster as the LockingManager is getting hanged I tried that also but still no change in status.Please let me know what should I check in the UME LDAP data in config tool.Please help me to solve it as this one is taking a toll. Pasting the following logs for reference.

SDM Developer Trace

Unrecognized option: null
[Thr 4144] *** ERROR => JHVM_LoadJavaVM: Cannot create Java VM (rc=-1) [jhvmxx.c     553]
[Thr 4144] *** ERROR => Cannot load Java VM (server) (rc=-1) [jlnchxxi.c   752]
[Thr 4144] **********************************************************************
*** ERROR => Java VM initialization failed.
*** Please see SAP Note 943602 , section 'Java VM initialization issues'
*** for additional information and trouble shooting.
**********************************************************************

DISPATCHER Developer Trace

Unrecognized option: null
[Thr 4144] *** ERROR => JHVM_LoadJavaVM: Cannot create Java VM (rc=-1) [jhvmxx.c     553]
[Thr 4144] *** ERROR => Cannot load Java VM (server) (rc=-1) [jlnchxxi.c   752]
[Thr 4144] **********************************************************************
*** ERROR => Java VM initialization failed.
*** Please see SAP Note 943602 , section 'Java VM initialization issues'
*** for additional information and trouble shooting.
**********************************************************************

DEV_JCONTROL

[Thr 5780] Fri Dec 21 14:07:12 2012
[Thr 5780] ***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4424]
[Thr 5780] *** ERROR => NiIRead: SiRecv failed for hdl 3 / sock 452
    (SI_ECONN_BROKEN/10054; I4; ST; 192.168.1.194:1711) [nixxi.cpp    4424]

STD_SERVER0.OUT

Loading: LockingManager ...

Thanks & Regards,

Abhishek Paritosh

[former_member185239 · Accepted solution]

Hi Abhishek,

Run the below command and then try to start the cluster once again.

Procedure to Reset in Unix Environment:

1. We have to stop the SDM first, to do that

/usr/sap/<systemid>/<system instance>/SDM/program/sh StopServer.sh    # to stop SDM

2. /usr/sap/<systemid>/<system instance>/SDM/program/sdm.sh jstartup mode=standalone

3. /usr/sap/<systemid>/<system instance>/SDM/program/sdm.sh changepassword sdmhome=/usr/sap/<systemid>/<system instance>/SDM/program newpassword=<new password>

4. /usr/sap/<systemid>/<system instance>/SDM/program/sdm.sh jstartup mode=integrated

5. Now start the SDM, to do that

/usr/sap/<systemid>/<system instance>/SDM/program/sh StartServer.sh    # to start SDM

Procedure to Reset in Windows Environment:

It almost the same procedure what we have followed to reset the password in UNIX for SDM

1. Go to the drive we have installed Portal ( C:\ or D:\  ), from the command prompt.

2. let us suppose the portal is installed in C:\ drive

3. From the command prompt. go to SDM directory as

C:\usr\sap\J2E\JC00\SDM\program

4. Execute the following (just copy-paste)

sdm jstartup "sdmhome=C:\usr\sap\J2E\JC00\SDM\program" "mode=standalone"

5. Execute following line (replacing Password1 with your new password for SDM)

sdm changepassword "sdmhome=C:\usr\sap/J2E/JC00/SDM/program" "newpassword=Password1"

6. Also revert SDM back to integrated mode

sdm jstartup "sdmhome=C:\usr\sap\J2E\JC00\SDM\program" "mode=integrated"

7. Start SDM

StartServer.bat

Finally opened the config tool and also set the same password for the user secure storage area.

Kindly update on this.

With Regards

Ashutosh Chaturvedi

[Former Member · Accepted solution]

Hello Ashutosh,

I have already changed the password as suggested by you for windows environment but dint changed at the config tool, do I need to change the same at config tool. And also I never stopped the SDM before changing the password.

Regards,

Abhishek Paritosh

[former_member185239 · Accepted solution]

Hello Abhishek,

Yes , you need to change the password in secure storage as well , otherwise you won't be able to logon.

Make sure that SDM is aloso in integrated mode.

With Regards

Ashutosh Chaturvedi

[Former Member · Accepted solution]

Hello Ashutosh,

Please suggest how would changing the password of SDM related to starting the same. Also the dispatcher and server0 are running fine only SDM is not working.

Regards,

Abhishek Paritosh

[former_member185239 · Accepted solution]

Hi abhishek,

I mentioned the points above .

Please follow the below link as per your os.

http://wiki.sdn.sap.com/wiki/display/EP/Reset+SDM+Password+in+Unix+and+Windows+Environment

Even in config tool you need to do the activity.It is also mentioned out there.

With Regards

Ashutosh Chaturvedi

[Former Member · Accepted solution]

Hello Ashutosh,

I restarted the system after changing the password as per the link provided by you but still the SDM is not working.

Regards,

Abhishek Paritosh

[former_member185239 · Accepted solution]

Hi Abhishek,

Just goto the below directory.

/usr/sap/<SID>/<INSTANCE_NAME>/SDM/program/log directory.

Paste all the logs out here.

Will start from beginning.

Please follow the below link :

http://help.sap.com/saphelp_nw04/helpdata/en/76/fb72ec091f4bf8a2d8ba321bb7e8d9/content.htm

With Regards

Ashutosh

[Former Member · Accepted solution]

Hello Ashutosh,

Finally I was able to start the J2EE engine of the SOLMAN SAP system. The problem was in sdm_jstartup.properties file located in the directory structure E:\usr\sap\SDX\DVEBMGS00\SDM\program\config. Earlier following were the wrong paramters mentioned in the file

sdm_jstartup.properties

sdm.ClassPath=G:\usr\sap\QCM\DVEBMGS00\SDM\program\bin\SDM.jar

sdm.JavaParameters=null

Above two parameters were changed to and SDM worked.

sdm.ClassPath=G:\usr\sap\QCM\DVEBMGS00\SDM\program/bin/SDM.jar

sdm.JavaParameters=

Note:- Check out the difference in the slashes and value for paramter sdm.JavaParameters

Thanks everyone for the participationa and the help provided.

Regards,

Abhishek Paritosh

[former_member185239 · Accepted solution]

Great and thanks for update.

With Regards

Ashutosh Chaturvedi

[former_member185239]

Hi Abhishek,

Try to start the server with safe mode.

In insatnce.properties file you need to change the value of a parameter.

instance.runMode=safe

Then try to start the java instance and paste the content of default trace and server0.out file

You can do it from config tool as well.

open the config tool and Select the file tab.

On selecting file tab , you will get dropdown where you will find safe mode.

With Regards

Ashutosh

[Former Member]

Hello Ashutosh,

Thanks for your participation. I changed instance.runMode to SAFE mode and restarted but still SDM is not working. I am pasting attachment for the asked logs. Please suggest how the SDM can be started.

Regards,

Abhishek

std_server0.out.txt.zip

defaultTrace.3.trc.txt1.txt.zip

[Reagan]

Hello

There is no need to reset the password of SDM.

Also I dont understand why there is a need to restart the server node in safe mode when the dispatcher and server0 processes are running.

The steps to restart in safe mode and reset of SDM are irrelevant for your issue.

I request you to check the logs I have pointed out to you in the previous reply.

Also make sure to cross check the configuration files of the SDM in the SDM\program\config directory.

Cheers

RB

[Former Member]

Hello Reagan,

It is to inform you that while trying to change the password it throwed the following

Jan 7, 2013 11:23:42 AM  Info: =   Starting to execute command 'jstartup'   =

Jan 7, 2013 11:23:42 AM  Info: ==============================================

Jan 7, 2013 11:23:42 AM  Info: Starting SDM - Software Deployment Manager...

Jan 7, 2013 11:23:42 AM  Info: tc/SL/SDM/SDM/sap.com/SAP AG/7.0014.20071029094708.0000

Jan 7, 2013 11:23:43 AM  Info: SDM operation mode successfully set to: Standalone

Jan 7, 2013 11:23:43 AM  Info: Initializing Network Manager (50017)

Jan 7, 2013 11:23:43 AM  Info: Checking if another SDM is running on port 50018

Jan 7, 2013 11:23:43 AM  Info:

Jan 7, 2013 11:23:43 AM  Info: SDM operation mode successfully set to: Integrated

Jan 7, 2013 11:23:44 AM  Info: Operationmode for JStartupFramework set to "integrated".

Jan 7, 2013 11:23:44 AM  Info: Successfully executed. Return code: 0

I dint found this port by using command netstat -a but I found the same on the server where the SDM is working, could this be a port issue. Please suggest.

Regards,

Abhishek Paritosh

[Reagan]

Hello Abhishek

Can you launch SAP MMC Console and check the status of SDM from there please ?

If it is down there please try a restart from the SAP MMC Console.

I know it sounds weird but there is no indication of a restart that way in the entire post.

If that fails please check the latest SDM trace files.

You can find the SDM under the J2EE Process Table

Thanks to confirm.

Cheers

RB

[Former Member]

Hello Reagan,

Thanks for your participation. In the whole course of my action on this issue I used to check the status of SDM and restart the server from MMC itself.

Thanks & Regards,

Abhishek Paritosh

[Former Member]

Hello Reagan,

I checked files sdm_jstartup.properties and sdm_jstartup.properties.vmprop and matched the same with the other server. There were some differences like the backslash and forwardslash. And tried to restart the server. But still the SDM is not working. Please suggest.

Regards,

Abhishek Paritosh

[Reagan]

Hello

The SDM issue can be resolved by a quick restart of the server.

Cheers

RB

[Former Member]

Hello Reagan,

Thanks for your participation but the restart of the server doesnt solve the issue. SDM is still stopped.

Regards,

Abhishek Paritosh

[Reagan]

Good Day Abhishek

Redirecting output to the two files "G:\usr\sap\QCM\DVEBMGS00\SDM\program\log\sm_gui.out" and "G:\usr\sap\QCM\DVEBMGS00\SDM\program\log\sdm_gui.err" respectivly.

Can you please check the contents of these two files please ?

If possible provide it here.

Cheers

RB

[Former Member]

Hello RB,

Thanks for your participation. It's strange that even though there are two files sdm_gui.out and sdm_gui.err present in the directory structure but those are of 0kb means there is nothing present in the files. I am attaching file sdmlog20130107.log.txt for the same thing.Please suggest.

Regards,

Abhishek Paritosh

sdmlog20130107.log.txt.zip

[Former Member]

Hello Abhishek,

As suggested set environment variable JAVA_HOME and update the jvm path in Configtool and take a restart.

Also check the listener, possibly check the default_trace of dispatcher if anything is reported there, although it is running.

Please paste default trace of the server node if dispatcher is not throwing any error.

Regards,

Amit

[Former Member]

Hello Amit,

Thanks for the participation. I have added the JAVA_HOME parameter and the jvm path in Configtool for dispatcher_ID and server_ID is C:/j2sdk1.4.2_17-x64 which is the same mentioned in the instance profile. Please suggest where can I check the listener.

Regards,

Abhishek Paritosh

dev.txt.zip

[Former Member]

Hello Abhishek,

Can you also attach the default trace of Dispatcher and Server node.

As you have mentioned that your ABAP Stack is working, then listener is not having any issue.

You can restart Listener and  then restart the Java again and send us the above mentioned default trace of Dispatcher and server node.

It the system Dual Stack or MCOD?

Regards,

Amit

[Former Member]

Hello Amit,

Yes system is dual stack. Could you please advice how can I start the listener. I'll have to go now. Please be in touch as this one is a long pending issue which I am not able to solve.Thanks for your participation.

Regards,

Abhishek Paritosh

[Former Member]

lsnrctl stop

lsnrctl start

or type lsnrctl in command prompt it will give you options.

regards,

Amit

[Former Member]

is there any directory structure which I need to use wherein I can use this command, because the command is not working generally.

C:\Documents and Settings\sdxadm>lsnrctl stop

'lsnrctl' is not recognized as an internal or external command,

operable program or batch file.

Regards,

Abhishek Paritosh

[Former Member]

Hello Amit,

Please advice where can I see listener.

Regards,

Abhishek Paritosh

[Former Member]

Hello,

Please check below discussions for listener issue.

http://scn.sap.com/thread/1731095

https://scn.sap.com/message/9314455

http://scn.sap.com/thread/3200660

Although as I mentioned LIstener will not be the issue in this case, as ABAP is working fine.

Kindly provide default trace of SDM and DIspatcher?

Regards,

AMit

[Former Member]

Hello Amit,

PFA default trace of SDM and Dispatcher.

Regards,

Abhishek Paritosh

defaultTrace.0.trc.dispatcher.txt.zip

[Former Member]

pfa default trace file for server0.

Regards,

Abhishek Paritosh

defaultTrace.3.trc.server0.txt.zip

[Former Member]

Hello Amit,

Good news is that now I am able to start the server0 process too it shows in green and I am able to launch the portal of the solman system which was not possible before. But the bad news is that the SDM is still stopped. When I try to start the SDM from the directory path G:\usr\sap\QCM\DVEBMGS00\SDM\program\startSDM.BAT then it opens the gui with the following on the prompt. But the sap mmc shows the SDM in grey status only. Please advice.

CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiVie

PrintNode

CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder e

code

CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjec

s

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/Ins

anceBuilder readElement

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/Ins

anceBuilder readSequence

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/Typ

MappingImpl initializeRelations

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/Gen

ratedComplexType _loadInto

Starting SDM - Software Deployment Manager...

tc/SL/SDM/SDM/sap.com/SAP AG/7.0014.20071029094708.0000

Initializing Network Manager (50017)

Checking if another SDM is running on port 50018

<<< frog.jar: version 5.4.6  02/01/06  sap.theme: null >>>

SDM started successfully.

Redirecting output to the two files "G:\usr\sap\QCM\DVEBMGS00\SDM\program\log\s

m_gui.out" and "G:\usr\sap\QCM\DVEBMGS00\SDM\program\log\sdm_gui.err" respectiv

ly.

Regards,

Abhishek Paritosh

[Former Member]

Hello Abhishek,

Good to hear this.

But there are lots of error which needs to be removed.

1. In the default trace of server node:

"Plain###Error while sending HTTP data. Status: 401. Message: Unauthorized. Please check if the target SLD system is available and the SLD bridge is started there.#"

Resolve above error and make sure it gets removed there after.

2. In default trace of dispatcher:

"Plain###Error occurred while reading message from R/3 dispatcher. The J2EE engine will be shut down. Please check if the R/3 dispatcher is running and then restart the J2EE engine.#"

Resolve this error too.

3. SDM:

Kindly reset the password of your SDM and then try again. Lots of blogs can be found on how to reset SDM password.

Regards,

Amit

[Former Member]

Hello,

Check is the port 50018 is occupied, clean this port if you are sure no other system is using it.

and then take a restart, You system is trying to start SDM with port 50018, which is already occupied.

It should work.

Regards,

Amit

[Former Member]

Hello Amit,

There is no RFC SAPSLDAPI in the SOLMAN system. May be this is the reason because when I try tcode SLDCHECK it throws the following error

the RFC RFC destination SAPSLDAPI does not exist

=> Create the RFC destination by using transaction SM59!

Please advice whether the RFC should be maintained in SOLMAN or other ECC system.

Regards,

Abhishek Paritosh

[Former Member]

Hello Amit,

1.As suggested by you I changed the password of the SDM and restarted the system but still SDM is not working. Also I checked if SDM is using port 50018 by the help of command netstat -a I couldn't see the port 50018 anywhere in the screen. Please suggest if there is any command which could free the port 50018 if used in any sense.

2. Please suggest how changing the password of SDM helps in starting it. Is it used anywhere in the process of starting the SDM.

Regards,

Abhishek Paritosh

[Sriram2009]

Hi Abhihsek

Could you check the JAVA_HOME in the environment variable in the system properties?

system variables JAVA_HOME=C:\j2sdk1.4.2_13-x64?

Regards

Sriram

[Former Member]

Hello Sriram,

Please suggest me if setting up of JAVA_HOME variable is mandatory as the other server is working properly without having JAVA_HOME variable in it.Thank you very much for your response.

Regards,

Abhishek Paritosh

[Former Member]

Hi Abhishek,

  You need not required to set the JAVA_HOME ENV . Reason is already  the instance profile contains jstartup profile. this will take more priority than the ENV's.

I just want you to give a try by creating an entry in services file for exampe (services file under /etc/services in case of unix , windows ->system32->drivers->etc->services in case of windows).

Please give a try and check whether it helps. If not, please attach the dev_server0 logs from work directory as well as default trace from cluster/log directory.

As well as please confirm whether before change of ports,was your system up and running?

Thanks and Regards,

VImal

[Former Member]

Setup the following parameters using the config tool and advice.

C23909                                                                                                                                                               Change Sizes in Config tool to                                                                    -Xmx1024m

-Xms1024m

-Djco.jarm=1

-XX:PermSize=256m

-XX:MaxPermSize=256m

-XX:NewSize=171m

-XX:MaxNewSize=171m

[Former Member]

Hello Joseph,

Thanks for the participation. First of all there are two services file one is services and services.1, how should I know which is the service file which the system is using. Next I have added the following at the last

Global dispatcher configuration          3011

in both the services file.Please tell me if this is correct. The java stack I guess was never up because before people over here tried to do EHP5 on there system and ABAP stack worked with it but they faced an error with the Java stack as Java enginee was not working. Also I tried to add JAVA_HOME but still server0 and SDM is not working. Please help me out as I have to solve this issue asap.

Regards,

Abhishek Paritosh

[Former Member]

Hello Joseph,

PFA default trace file and dev_server0 for the server0 process.

Regards,

Abhishek Paritosh

dev_server0.txt.zip

dev.txt.zip

[former_member266287]

Hi,

It seems you have problem with JDK installed, JDK is not compatiable,cwhats your JDK version?

follow the note 943498.

also check note 940893.

with regards,

samarth jh

[Former Member]

Hello Samarth,

Changed the value of port to 3011 from 8101 in global dispatcher config->services->p4->3011 and now the dispatcher service is working. Thank GOD. But still the server0 and SDM is not wokring. I am working on Windows Server 2003 and MS SQL2005 and SOLMAN is 7.0 SPS15 and java version is "1.4.2_17". How should I know which JDK is compatible to the system.

Regards,

Abhishek Paritosh

[former_member266287]

Hi,

Please check the notes 716604 and 943498.

this will give details about JDK version.

with regards,

samarth jh

[former_member266287]

also please set the below memorey parameters

-XX:PermSize=256m

-XX:MaxPermSize=256m

with regards,

samarth jh

[Former Member]

Hi Samarth,

Following are the parameters set for

instance_ID15597->server_ID1559750

Java Parameters:-

-Djco.jarm=1

-XX:MaxPermSize=256M

-XX:PermSize=256M

-Xms1024M

-XX:NewSize=171M

-XX:MaxNewSize=171M

-XX:+DisableExplicitGC

-verbose:gc

-XX:+PrintGCDetails

-XX:+PrintGCTimeStamps

-Djava.awt.headless=true

-Dsun.io.useCanonCaches=false

-XX:SoftRefLRUPolicyMSPerMB=1

-XX:SurvivorRatio=2

-XX:TargetSurvivorRatio=90

-Djava.security.policy=./java.policy

-Djava.security.egd=file:/dev/urandom

-Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy

-Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy

-Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

dispatcher_ID1559750

Java Parameters:-

-XX:NewSize=57M

-XX:MaxNewSize=57M

-Xms170M

-XX:+DisableExplicitGC

-verbose:gc

-Djava.security.policy=.java.policy

-Djava.security.egd=file:/dev/urandom

-Djco.jarm=1

instance_ID15597

Java Parameters:-

-Djco.jarm=1

Please suggest if anything is missing.

Regards,

Abhishek Paritosh

[Former Member]

Hello Samarth,

Could you pls reply for detail given.

Regards,

Abhishek Paritosh

[Former Member]

Hi Abhishek,

      Might be very silly. Can u please create an entry for 8011 as 3011  in services and try again ??

Regards,

Vimal

[Former Member]

Hello Joseph,

A merry christmas to u. I Changed the value of port to 3011 from 8101 in global dispatcher config->services->p4->3011. This helped me to start the dispatcher. Pls suggest.

Regards,

Abhishek Paritosh

[Former Member]

Hi Abhishek,

what changes you have made to the fine running system? tell me your environment.

Thanks:

Kishore Cherkumalla.

[Former Member]

Hi Kishore,

Changed the value of port to 3011 from 8101 in global dispatcher config->services->p4->3011 and now the dispatcher service is working. Thank GOD. But still the server0 and SDM is not wokring. I am working on Windows Server 2003 and MS SQL2005 and SOLMAN is 7.0 SPS15 and java version "1.4.2_17"

Regards,

Abhishek Paritos

[Former Member]

hi Abhishek,

please paste Error info from the Dev_server0 log.

Thanks:

Kishore Cherukumalla

[Former Member]

Hi Kishore,

PFA the dev_server0 logs.

Regards,

Abhishek Paritosh

dev_server0.txt.zip

[Former Member]

Hi Kishore,

Do you find anything different in the following marked in bold from dev_server0 pls tell me if Xss should be Xms.

-> arg[ 26]: -Dmemory.manager=1024M

-> arg[ 27]: -Xmx1024M

-> arg[ 28]: -Xms1024M

-> arg[ 29]: -DLoadBalanceRestricted=no

-> arg[ 30]: -Djstartup.mode=JCONTROL

-> arg[ 31]: -Djstartup.ownProcessId=4232

-> arg[ 32]: -Djstartup.ownHardwareId=N1614910102

-> arg[ 33]: -Djstartup.whoami=server

-> arg[ 34]: -Djstartup.debuggable=no

-> arg[ 35]: -Xss2m

-> arg[ 36]: -DSAPINFO=QCM_00_server

-> arg[ 37]: -DSAPSTART=1

-> arg[ 38]: -DCONNECT_PORT=3929

-> arg[ 39]: -DSAPSYSTEM=00

-> arg[ 40]: -DSAPSYSTEMNAME=QCM

-> arg[ 41]: -DSAPMYNAME=qerossm_QCM_00

-> arg[ 42]: -DSAPPROFILE=G:\usr\sap\QCM\SYS\profile\QCM_DVEBMGS00_qerossm

-> arg[ 43]: -DFRFC_FALLBACK=ON

-> arg[ 44]: -DFRFC_FALLBACK_HOST=localhost

-> arg[ 45]: -DSAPSTARTUP=1

-> arg[ 46]: -DSAPSYSTEM=00

-> arg[ 47]: -DSAPSYSTEMNAME=QCM

-> arg[ 48]: -DSAPMYNAME=qerossm_QCM_00

-> arg[ 49]: -DSAPDBHOST=QEROSSM

-> arg[ 50]: -Dj2ee.dbhost=QEROSSM

Regards,

Abhishek Paritosh

[Former Member]

Hi Kish,

I have pasted the logs. Could you please check if anything is missing.

Regards,

Abhishek Paritosh