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Former Member
Dec 21, 2012 at 08:58 AM

CRM 7.0 MS Word template – XML tags removed (Office 2010)



We are facing the following problem. We’ve maintained MS word templates and created the webservice needed for this. We are able to create a template, and to have it filled with dynamic data from CRM. So far no problem.

However, when re-opening the template document in MS Word (Office 2010), I get the message “Unsupported XML tags are found, and removed”. This is described in

However, this causes that I cannot edit an existing word template. Meaning that when I made a typo, I have to start all over again.

Anyone dealt with this before?


Wim Olieman