Accepted Solutions (0)
Answers (2)
1. Invoice Entry - When attempting to create a dummy invoice to select the Down Payment with intentions of doing a JE to clear out the Invoice I get the message at the bottom of the screen in red - "You cannot choose "Total Down Payment" browse button: first create a down Payment."
2. Open Item List - AR Down Payment Not Yet Fully Applied - does not list the open amount in question - Total of this report $263,750.51.
3. A query of Open Customer Deposits which list the amount in question - note the total of this report is $263,774.51 which matches the General Ledger Customer Deposit Balance.
4. Looks to me as if an indicator or "switch" is marking this balance as closed making it inaccessible to select and clear out - but it is open and reflects such in the GL and from the query.
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