Minimum Certificate key length Windows path stops the working of Crystal reports in SAP Crystal Reports

[Former Member]

After applying the MicroSoft Security patch KB2661254, Crystal reports is not running. This particular patch is related to minimum certificate key length (http://support.microsoft.com/kb/2661254).

After removing this patch, crystals starting running to success.

How this particular Windows patch (minimum certificate key length (http://support.microsoft.com/kb/2661254))  might have possibly affected Crystal?

I am having Crystal Reports version 9.2.0.4485.

[former_member11696 · Accepted solution]

Hello,

Version 9 is quite old and no longer supported. When Microsoft changes the rules and it breaks legacy software your only option is to upgrade CR also.

To debug this you could use Fiddler to see what it's doing, nothing we can do to patch CR 9 as it's end of life so no more patches.

Don

[Former Member]

Hi Don,

Thanks for the reply.

I have some questions related to this.

1) How that particular Windows patch (minimum certificate key length (http://support.microsoft.com/kb/2661254)) might have possibly affected Crystal?

2) Does Crystal Reports 2008 SP3 uses more secure RSA certificate keys that our current version of Crystal does (9.2.0.4485) ?

3) If we upgrade to Crystal 2008 SP3, will this problem get resolved?

[former_member183750]

1) How that particular Windows patch (minimum certificate key length (http://support.microsoft.com/kb/2661254)) might have possibly affected Crystal?

- Unknown. But apparently it does. SAP wil not do any testing on this as the product has been out of support for years.

2) Does Crystal Reports 2008 SP3 uses more secure RSA certificate keys that our current version of Crystal does (9.2.0.4485) ? 
3) If we upgrade to Crystal 2008 SP3, will this problem get resolved?

- More than likely. I run CR 2008 with no problems and I ma sure IT has pushed out the above. You can download an eval of CR 2008 and try your self. However, I would recommend going to the latest version of CR; CR 2011

CR 2008 eval link:

http://www.sap.com/australia/solutions/sap-business-objects/sme/freetrials/previous-versions/index.e...

CR 2011 eval link:

http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

- Ludek

Follow us on Twitter

Got Enhancement ideas? Try the SAP Idea Place

Share Your Knowledge in SCN Topic Spaces

[Former Member]

Ok.  After applying the Windows patch (minimum certificate key length (http://support.microsoft.com/kb/2661254)), is CR 2008 SP3 is working fine?

[former_member183750]

Yes, it will work just fine.

- Ludek

[Former Member]

Ok. Thanks for the reply. Will upgrade the CR version to CR 2008 SP3 to solve this problem.