GRC AC 10.0 - EAM - No submit button in firefighter log

[Former Member]

Hello,

We recently upgraded AC 10.0 to from SP07 to SP10.

As a consequence, the firefighter controllers receive items in their workinbox with the firefighter log.

However, when they open the item, the "submit" button disappeared in the log.

That's quite difficult then to approve the log.

Does anybody has experience with it and know how to get it back

I have posted an OSS message to SAP but no feedback received yet.

Thanks & regards,

Johan

[Former Member]

Hi Johan,

  As a first step can you check your MSMP Workflow for Process ID (SAP_GRAC_FIREFIGHT_LOG_REPORT),in the Maintain Paths(Step 5),if the Task Settings in Display Task Settings for the stage has the Confirm Approval and Confirn Rejection check boxes checked.Unless untill these checkboxes are checked you will not be able to see the Approve(Submit) and reject buttons.

Thanks & Regards,

Srinivas.

[Former Member]

Hi Srinivas,

Thanks for your answer.

The issue has been solved.

There was a problem with the ABAP code.

SAP provided via OSS message the solution.

I tested and have the "submit" button back.

regards,

Johan