Portal Run time Error

[Former Member]

Hi Friends,

We are trying to open a option "Shop Floor Control" in our EP SAP Netweaver 7.3 Java on HP-UX but we are getting the error message as below.

"

Portal runtime error

An exception occurred while
processing your request. Send the exception ID to your portal
administrator.

Exception ID

11:50_17/12/12_0086_18888350

See log file for details about this

exception"

Log Details

Message:			Deprecated scope of type SERVERSESSION_AT_LEAST_ONE_APP_SCOPE is used! Please replace the usage of scopes with new mechanism based on "Cross application session communication API".
Severity:			Info
Date:			2012-12-17
Time:			12:22:31:709
Category:			/System/UserInterface
Location:			com.sap.tc.webdynpro.services.session.SynchronizedScopeMaintainer
Application:			sap.com/tc~lm~itsam~ui~mainframe~wd
Thread:			Thread[HTTP Worker [@918644076],5,Dedicated_Application_Thread]
Data Source:			j2ee/cluster/server0/log/system/userinterface_00.log
Arguments:
Passport User Activity ID:			085ec419481611e2c91f00000120369e
Message ID:
Session:			5775
Transaction:
User:			ganesh
Time Zone:			+0530
Customer Message Component:			BC-WD-JAV
Runtime Component:			tc~wd~webdynpro
Correlation ID:			18888350000000004
Passport Session:			4AA8850D481611E29D9600000120369E
Passport Connection:			085ec419481611e2c91f00000120369e
Passport Connection Counter:			0
Log ID:			C000C0A803479083000040D9000051B9

Message:			Deprecated scope of type SERVERSESSION_AT_LEAST_ONE_APP_SCOPE is used! Please replace the usage of scopes with new mechanism based on "Cross application session communication API".
Severity:			Info
Date:			2012-12-17
Time:			12:22:31:709
Category:			/System/UserInterface
Location:			com.sap.tc.webdynpro.services.session.SynchronizedScopeMaintainer
Application:			sap.com/tc~lm~itsam~ui~mainframe~wd
Thread:			Thread[HTTP Worker [@918644076],5,Dedicated_Application_Thread]
Data Source:			j2ee/cluster/server0/log/system/userinterface_00.log
Arguments:
Passport User Activity ID:			085ec419481611e2c91f00000120369e
Message ID:
Session:			5775
Transaction:
User:			ganesh
Time Zone:			+0530
Customer Message Component:			BC-WD-JAV
Runtime Component:			tc~wd~webdynpro
Correlation ID:			18888350000000004
Passport Session:			4AA8850D481611E29D9600000120369E
Passport Connection:			085ec419481611e2c91f00000120369e
Passport Connection Counter:			0
Log ID:			C000C0A803479083000040D9000051B9

Message:			Deprecated scope of type SERVERSESSION_AT_LEAST_ONE_APP_SCOPE is used! Please replace the usage of scopes with new mechanism based on "Cross application session communication API".
Severity:			Info
Date:			2012-12-17
Time:			12:22:31:709
Category:			/System/UserInterface
Location:			com.sap.tc.webdynpro.services.session.SynchronizedScopeMaintainer
Application:			sap.com/tc~lm~itsam~ui~mainframe~wd
Thread:			Thread[HTTP Worker [@918644076],5,Dedicated_Application_Thread]
Data Source:			j2ee/cluster/server0/log/system/userinterface_00.log
Arguments:
Passport User Activity ID:			085ec419481611e2c91f00000120369e
Message ID:
Session:			5775
Transaction:
User:			ganesh
Time Zone:			+0530
Customer Message Component:			BC-WD-JAV
Runtime Component:			tc~wd~webdynpro
Correlation ID:			18888350000000004
Passport Session:			4AA8850D481611E29D9600000120369E
Passport Connection:			085ec419481611e2c91f00000120369e
Passport Connection Counter:			0
Log ID:			C000C0A803479083000040D9000051B9

[blanca_serrano]

Hi Ganesh,

I cannot see the exception log, can you please open the server defaulttraces, look for the exception id

received ( 11:50_17/12/12_0086_18888350) and provide the exception received?

Best regards,

Blanca