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Dec 14, 2012 at 09:50 PM

Action ACTIVITY_REMINDER_MAIL

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Hi Colleagues,


I undestand that the purpose of this action is to notify somebody if he has an open activity that passed its due date.

Start rule is "Activity is overdue":

&CRM Business Activity.System Status& ≠ I1005

and &Current Date + Time& > &Planned Date&

However if i test it it's being triggered in TIMESTAMP_FROM and not TIMESTAMP_TO.


An example:

I have an activity not finished (≠ I1005) with planned dates:

From 14.12.2012 10:00 to 15.12.2012 10:00:00

Suppose that current Date + time is 14.12.2012 15:00:00

System will trigger the action.

But activity is not overdue yet.

Is there a way to check it by TIMESTAMP_TO?

Regards,

Renato