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Former Member

Facing issue while applying SPS through SUM

Dear Experts,

Facing problem while applying support stack through Software Update Manager in NW 7.0 (Dual stack system) . When i started SUM initially it was asking

Administrator password(SAP level) after that it was asking SIDADM(OS level password),  i gave correct OS level  password only but it showing "Error:The

Provided SIDADM Credentials are either incorrect or SAP Note 927637 should be applied".

Currently we are going to upgrade SPS 27. Read the note and didn't get any solution from the SAP Note.Please help me.

Regards

Maruthi V

SUM(Error).JPG (47.0 kB)
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3 Answers

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    Former Member
    Dec 14, 2012 at 10:48 PM

    HI

    this is the user u are loge on to the server

    are u sure it's the correct password?

    try to reset the password

    Right click My computer -> Manage -> Local User and group -> Users -> Right click user and set password

    Hope its help

    Naor

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    • Former Member Former Member

      Hi,

      Try executiing command pwconv on the OS level. It will update the /etc/shadow file from /etc/passwd

      Incase it is not updated. Also check /etc/passwd file whether the entry has the correct home directory

      and when you login through putty do you go the correct home directory.

      Regards,

      Sohrab Kapoor

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    Former Member
    Dec 17, 2012 at 08:12 AM

    Hi Maruthi,

    Did you solve the issue ?

    Cheers

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  • Jul 27, 2016 at 07:41 AM

    Hi,

    We are having the same issue on Windows Server. The password we used is correct. Could you please suggest how can we fix this issue on Windows?

    I'm looking forward to your reply.

    Best regards,

    Duy

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    • Former Member

      Hi Duy,

      sorry that i lately response. Unfortunately i solved this problem on linux environment and do not know how to handle on Windows. But is was really related to user right on  OS-Level.

      Greetings,

      Utkan