I set, in general settings, the flag "set commission by item. So users fill up the commission field in the item master data form, on sales data tab. The commission changes by commission group combo box, defined in Menù "Administration\general\Commission Groups".
So nothing about sales commission is linked to customers. Every customer has his sales Employe set on Business partners master data, and no sales commission is calculated by Sales Employe.
So sometimes happens that users duplicate a document (a sales order or invoice ect.), when the customer is added to the new document Sap B1 display a message "Update document according to new BP's data?".
If user says "Yes" the commission fields on document rows go to zero.
If user says "No" the commission fields don't change and mantain the right value.
That's really strange, because the commissions are linked to items not to the customers, then if user answers "yes" expects that nothing changes about commission calculation but only about prices and discounts.
Is there anybody who knows how to solve this problem?
My customer has a lot of documents, as invoices, with commission to zero on document rows.
Is it possible to update document rows, by DTW, the INV1.Commission fields are still to zero?
Becouse if you select an old invoice, Sap B1 doesn't allow you to modify sales commission field.
My Sap release is 8.82 pl09