on 12-14-2012 8:56 AM
Hello Experts,
We have Implemented BPMon in our system with some standard OTC process.
In work center -> Business process operations tab -> from the navigation panel I have selected Solutions.
when selected I can see graphical overview but the alerts are not shown even though I have alerts for the process & process step.
In the below screen you can see the graphical overview with out alerts in the corner. If I see the business process tab (next to graphical overview) I can see a red alert.
In the below screen you can see the alerts inbox which has alerts in red and belongs to scenario "OTC" and process "order".
Pls. let me know how to configure the alerts on the graph.
Thanks in advance.
Regards,
Praveen
Hi Praveen
Does your SolMan has some of the important notes ?
1761039 Advance Corrections BPMon SM 7.1 ST710 delivered with SP08
1733236 Advance Corrections BPMon SM 7.1 ST710 delivered with SP07
1703098 Advance Corrections BPMon SM 7.1 ST710 delivered with SP06
As described in Note 521820, above notes are generally recommended for BPMon.
So far your issues are not described in above notes. But sometime,
issues are resolved byy theses notes.
For example, Note 1761039 Sympton (15) is close case but it is job monitoring.
(your one seems sales doc monitor). As a first try, how about implementes above notes ?
Best Regards
keiji
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Hi,
I am now able to see the graphical alerts as well.
Correction steps:
1. Transaction: SICF_SESSION
2. Select the client in which your solman is working (Solman Working client)
3. Click on activate button.
Ensure the status turns green.
Now open BPM graphical overview you can see the graph with alerts.
Hope this helps some one in future.
Regards,
Praveen
Dear Praveen,
Thank you for the solution, I was able to get the alert icons in Graphical view by following the steps.
Best Regards,
Kavita Meswani
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Hi Praveen
Can you please check if Alerts are visible in graphical form in System Monitoring tab under Technical Monitoring Workcenter? This is ensure if your borwser and Flash Player is proper?
Best Regards
Saurabh
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