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Credit/Debit Memo Request for Sales Returns/Consignment Issue

Hi.

Does anyone know SAP's best practice for price correction of following sales document types?

RE: Returns

KE: Consignment Issue

Our client is using Sales Doc.Type RK for price correction.

But there is no standard copy control from those to credit/debit memo request(RK).

*No copy control from Billing Type RE to Sales Doc.Type: RK.

*No copy control from Billing Type F2/Item Category KEN to Sales Doc.Type:RK.

I think there are following ways to correct price.

1. Create RK with reference of original sales order OR.(Only for RE)

2. Cancel billing and correct sales order, and re-create billing document.

3. Add copy control from RE to RK.

4. Remove "Reference mandatory" from sales doc.type RK configuration and create without reference.

Regards,

Sayaka Yano

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1 Answer

  • Dec 13, 2012 at 07:01 AM

    Hello Sayaka,

    Generally Invoice correction (RK) is used when there is some pricing issue normal invoice (F2), which need to be corrected.

    For Returns you have two options:

    1. Create Returns order - Returns Delivery - Credit memo (with reference to Returns Order).

    2. Create Returns Order & Returns Delivery. Create Credit / Debit Memo Request (Order) with reference to Original Invoice & create Credit / Debit Memo (Invoice).

    Hope this helps,

    Thanks,

    Jignesh Mehta

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