data modeling

Hi All,

1)I have a complaint number coming of the customer portal, so I want to compound it with the 0customer, but since the complaint number is dynamic I cannot maintain any master data, so how do I upload the transactional data, do I need to upload both the complaint number and the customer number and, will it be aggregated for the customers and when I use the customer in the report can I get the details of the customer (master data is already maintained for the customer).

2)I have a infoobject with type char string and length=60, It will be fed with the transactional data(text) from flat file, what happens if the text in the transactional data is more than 60 char will it truncate it automatically or do I need to write an ABAP code in transfer rules or update rules to do that.

Thank You.