Hi SAP gurus ,
Need to know if the scenarios listed below are PM or CS module related or is there a possibility to map all these scenarios to one singe module . May be CS alone , will help us have 1 less module .
This scenario is for a Major Car Service Centre/dealer who services and repairs cars .
T 1) They service, repair and do inspections for Cars owned by them (Service centre). Example Cars for Test drive and Cars leased out to their own employees.
Service is done , then Cost is captures and posted to their own cost centres. (Module =SAP Plant Maintenance)
2) 2) They service, repair and do inspections for cars that are owned by any one ( Mr X , Mr Y , Mr Z). The owner of the car calls up , takes a appointment , brings in the car and gets repaired .The service centre does not monitor car service that is due . The car owners know when it needs to be serviced .
Serice is done , then Invoice is generated and revenue is posted. ( Module=SAP Customer service )
3) 3) Repair Cars under service warranty and claim the money from car manufacturer
Repair is done , then Invoice is generated for the car manufacturer (Module= SAP Customer service)