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Former Member
Dec 13, 2012 at 01:58 AM

Car service centre ( Scenario SAP PM or SAP CS)


Hi SAP gurus ,

Need to know if the scenarios listed below are PM or CS module related or is there a possibility to map all these scenarios to one singe module . May be CS alone , will help us have 1 less module .

This scenario is for a Major Car Service Centre/dealer who services and repairs cars .


T 1) They service, repair and do inspections for Cars owned by them (Service centre). Example Cars for Test drive and Cars leased out to their own employees.

Service is done , then Cost is captures and posted to their own cost centres. (Module =SAP Plant Maintenance)

2) 2) They service, repair and do inspections for cars that are owned by any one ( Mr X , Mr Y , Mr Z). The owner of the car calls up , takes a appointment , brings in the car and gets repaired .The service centre does not monitor car service that is due . The car owners know when it needs to be serviced .

Serice is done , then Invoice is generated and revenue is posted. ( Module=SAP Customer service )

3) 3) Repair Cars under service warranty and claim the money from car manufacturer

Repair is done , then Invoice is generated for the car manufacturer (Module= SAP Customer service)