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Former Member
Dec 12, 2012 at 08:03 AM

Hyperlink not working for a product


Hi All,

I am facing a starnge issue with the hyper link for product id. In an In house repair order, when I fill the field for product ID in my project system, I am getting a hyperlink and when I click on the hyperlink, it takes me to the product. But when I do the same thing in the Test system, I can see the hyperlink but it does not navigate to the product. The component being used is BT120H_CPL and there are no enhancements done to this component. Please can anybody give me some idea as to what could be happening to prevent navigation for a standard component.