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Communication Strategy - Distinguish between printing and emailing

Hi all,

We are testing a recently developed Z type communication strategy that will email an invoice to a customer if an email is maintained and if an email is not maintained the invoice will print.

This is working fine so far but I can't find a way of distinguishing between an invoice that has been emailed or an invoice which has printed. If I look in VF02 - Header - Output both an emailed invoice and a printed invoice both have Medium 5 Extenal Send. I can't find anything to distinguish them in any internal table either.

I really like this functionality but for auditors and the like we need to find a way to distinguish between a email output and a printed output.

Has anyone any ideas?

Kind regards,

Elaine

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2 Answers

  • Best Answer
    Posted on Dec 12, 2012 at 03:54 AM

    dear,

    did they try SOST and SP01 ?

    regards,

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  • Posted on Dec 12, 2012 at 03:38 AM

    Hi,

    if the invoice is printed a spool request number is Generated which we can find in invoice---header ---output---processing log.if the invoice is E-mailed the same can be checked in SCOT.

    morever as per your Explanation the invoice can be either E-mailed to customer or Printed.

    may be if the E-mail address maintained in Customer master it will send the mail or Else printed.

    Sivavasireddy

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