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Former Member
Dec 11, 2012 at 09:58 AM

Workitem went to wrong approver..


Hi Experts,

I have come across an issue in which when a person do a booking participation, the workitem went to a person "X" who is not her manager, and nowhere related to the requester. X then forwards the workitem to the requester's manager "Y". However the workitem ends up in the worklist of Y's manager. I am puzzled. Please help me out in finding why at the first place , the workitem went to X, who is nowhere related to the requester.