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error while upgrading SUP 2.1.0 to 2.1.3

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Experts,

i am upgrading SUP 2.1.0 to SUP 2.1.3.

i got EBF files.

when i run installebf.bat files from installation,

i am getting error:

the install script is unable to write to the registry.please make sure that the registry and files have write permission.

any idea?

Regards,

Jitendra

Accepted Solutions (1)

Accepted Solutions (1)

midhun_vp
Active Contributor
0 Kudos

I assume the following :

* Install it as administrator.

* Restart the system before installation

* Apply it through Command prompt.

Try the above.

Regards

Midhun

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Midhun,

i resolved it.

there was some problem with UAC.

i turned it off and it worked.

Regards,

Jitendra

Answers (0)