System copy error

[former_member1276952]

Dear Expert

I am execute sapint.exe for system copy (homoginues) for shfit to new system, it's given error as we desiable to antivirous also.

ERROR 2012-12-08 14:28:32.879
MOS-01185  The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Core Mail Protection' does not exist on the 'localhost' host.

ERROR 2012-12-08 14:28:32.879
FCO-00011  The step collect with step key |NW_Prepare_Export|ind|ind|ind|ind|0|0|NW_GetSidFromProfiles|ind|ind|ind|ind|1|0|NW_readProfileDir|ind|ind|ind|ind|0|0|collect was executed with status ERROR ( Last error reported by the step :The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Core Mail Protection' does not exist on the 'localhost' host.).

Regards

Sanjay C.

[Former Member · Accepted solution]

Do you have any Antivirus software related Symantec? If they exist in your system, please first uninstall it first and then try again.

[former_member1276952 · Accepted solution]

Dear Experts

I am still facing the same problem in system copy I do some steps

1. Disable Antivirus

2. Check Host file

3. Disable Windows firewall

Error sheet are attached

Kindly Help us.

Regards

Sanjay C.

[sunny_pahuja2 · Accepted solution]

Hi,

Have you checked SAP note 1752335 as suggested earlier ?

Thanks

Sunny

[former_member1276952 · Accepted solution]

Hi,

Sunny

Yes I have check

I found error as "core mail"

I am could not understand why core mail given error

Regards

Sanjay C.

[Former Member · Accepted solution]

Hello

Did you give necessary permissions to Core Mail in registry settings according to note 1752335?

[former_member1276952 · Accepted solution]

Hi,

I have get some error when give the export path then given error

An error occurred while processing option SAP Solution Manager 4.0 Support Release 4 > Software Life-Cycle Options > System Copy > Oracle > Source System Export > Central System > Based on AS ABAP and AS Java > Export Preparation( Last error reported by the step: uncaught exception: nw.usageTypes.utlError: Execution of UTL tool 'C:\j2sdk1.4.2_18-x64\bin\java.exe -classpath E:\usr\sap\JSS\SYS\global\sltools\sharedlib\launcher.jar -showversion -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.sl.ut.manager.UtlMain \\solman/sapmnt/JSS/SYS/global/security/lib/tools;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/sap.com~sl.ut.infoprovider_lib.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/sap.com~sl.ut.manager.offline.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/antlr.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/exception.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/jddi.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/logging.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/offlineconfiguration.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/opensqlsta.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/tc_sec_secstorefs.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/sap.com~tc~sdt~cvl~impl.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/SDMutil.jar;E:/usr/sap/JSS/SYS/global/sltools/sharedlib/SLUtil.jar;G:\usr\sap\JSS\DVEBMGS00\exe\ojdbc14.jar -export -type=keydb "-expfile=C:/Program Files/sapinst_instdir/SOLMAN/LM/COPY/ORA/EXP/CENTRAL/AS/PREEXP/usages_data.xml" -log=UTL_load_usages.log -sid=JSS -dsn=jdbc/pool/JSS -ssprops=E:/usr/sap/JSS/SYS/global/security/data/SecStore.properties -ssk=E:/usr/sap/JSS/SYS/global/security/data/SecStore.key' aborts with return code 1. Check 'UTL_load_usages.log' and 'C:/Program Files/sapinst_instdir/SOLMAN/LM/COPY/ORA/EXP/CENTRAL/AS/PREEXP/UTL.java.log' for more information. (in script unknown, line 0: ???)). You can now:

Choose Retry to repeat the current step.

Choose Log Files to get more information about the error.

Stop the option and continue with it later.

Regards

Sanjay C.

[Former Member · Accepted solution]

Hello

Check http://scn.sap.com/thread/1351406

Also disable UAC, disable DEP and restart server. After that rerun SAPinst.

[Former Member]

Hi Sanjay,

Please check the host name in host file in windows.

Also check the Windows firewall is on or off ?

Regards

Ganesh Datt Tiwari

[former_member1276952]

Dear Ganesh

I checked host file & windows firewall and anti virous alsobut both are same

Regards

Sanjay C.

[ashish_mishra2]

Exact same problem but for different Windows service.

User account permission need to be added for the service reporting error.

Plz Check below URL.

http://scn.sap.com/thread/542627

Hope this helps.

Cheers !!!

Ashish Mishra

[sunny_pahuja2]

Hi,

Check SAP note 1752335 for this problem.

Thanks

Sunny