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Former Member
Dec 07, 2012 at 08:40 PM

Changes are blanked out by the user

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Hi Guys,

i am facing a problem that is related to organizational model sales group. Below is the detail of error.

When new Sales Groups are being created in both R/3 and CRM and then customer master updates to the new Sales Groups are made, the changes are sometimes (but not always) blanked out by user XYZ.


( XYZ IS A USER THAT PERFORM SO MANY TASK. IN MY CASE IT UPDATE THE DATA IN BOTH R/3 AND CRM.)

This can happen months after the new Sales Group has been created and other updates have been successfully.

Request you to help me to find out the solution and root cause of this error.

Eagerly waiting for response.

Thanks & Regards,

Abhishek