Alert Not Triggered when Suppress Multiple alerts is checked

[former_member181962]

Hi Experts,

   We have created an alert category with fixed recipients and created a Rule with the Suppress Multiple alerts checked.

However, when an error occurs we are not able to get any alert emails.

However, if we un-check the check-box, we get the alert emails.

We are on PI 7.1 EhP1.

Best regards,

Ravi

[aayushaggarwal]

Hi Ravi,

I am facing the same issue, did you find any solution??

Regards,

Aayush

[nabendu_sen]

Hi Ravi,

Are you getting Alerts in Alert Inbox other than  email? Please try to create another Alert Rule and check.