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Former Member

Authentication against the specified License Server has failed. Check your Site User password.

Dear all..

I am trying to install SAP B1 9.0.  As per process, i tried to install it through autorun.  when I tried to install SAP Business Server. System asks to enter B1Siteuser  password which I gave but system did not accept it and through the following message :

Authentication against the specified License Server has failed. Check your Site User password.

Please  help me to figure out the solution for the above.

thanks

sohan..

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4 Answers

  • Best Answer
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    Former Member
    Dec 07, 2012 at 02:31 PM

    Hi Sohan,

    Sohan, I am facing the same problem. I read on a thread that the TCP/IP protocol should be enabled. I checked it and also enabled the named pipes since I am using the Server name like you and not IP. Still the same error. You may check it for you, it may work for you.

    Amol

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    Former Member
    Dec 10, 2012 at 01:55 PM

    Sohan,

    Have you tried using the IP Address of the SAP License Server instead of the Name?

    Also, have you tried this:

    Please try the below:

    1. Please check whether TCP/IP protocol has been enabled in the SQL Server which you provided in Server Tools installer. You can check this in SQL Server Configuration manager (SQL Server Network Conf iguration). Please make sure TCP/IP protocol of SQL Server is enabled.

    2. Please check whether you are using an HTTP proxy for network access. If yes, please add the system landscape directory server address to the list of proxy exceptions and try again.

    If it still not work after you done all the checks above, please log a ticket with SAP Support including the related log files,

    1. SAP Business One log files, you can get the log files at %USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One\Log. Please compress all files in this path and upload.

    2. System Landscape Directory log files, you can get the log files at <Server Tools install path>/ System Landscape Directory\apache-tomcat-6.0.35\logs (e.g. C:\Program Files (x86)\SAP\SAP Business On e ServerTools\System Landscape Directory\apache-tomcat-6.0.35\logs).

    Log the call under component: SBO-PRE-90 (Preview Version 9.0).

    I cannot offer further help as the above fixed my issue.

    Thanks

    Mark

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  • Mar 05, 2013 at 11:40 PM

    Hello everyone.  I found the solution in the log files.  It says to turn on the SQL Server Browser and this actually fixed the problem.

    I was able to install the server, access the SLD, etc.

    Make sure you restart after turning the service on (set it to automatic) and it will work!

    Good luck guys!

    Mike

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  • Sep 04, 2013 at 11:54 PM

    Hi,

    Check with http://scn.sap.com/thread/3416753.

    Thanks & Regards,

    Nagarajan

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