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Former Member
Dec 06, 2012 at 02:28 PM

UDF Window stays open when main window closed


Hi all.

I would like to know if one of you ever came across that issue. It occurs for one of our customer, for the SO document. The UDF window is displayed with the SO, and when you close the SO, either by the X of the Cancel button, the SO window closes as expected, but the UDF window is still displayed. I succeeded in reproducing the issue connected to the server with manager user, but can't repeat it as I wish, so it's heard to find out what is causing the issue.

The only clue I have is that when only the UDF window is displayed alone, View > User-defined fields menu choice is ticked as if the SO window was still displayed. That makes me think that somewhere B1 is fooled by the situation.

I know that it can be an issue with an add-on, but no being able to reproduce the issue at will prevent me from looking at this possibility.