Skip to Content

0

Former Member

Dec 05, 2012 at 05:08 PM

Crystal Reports View seems to hang when trying to Export a report

78 Views

We have a web app that creates a report using CR without any problems. When I run the app from Debug mode in VS2010 and try to Export the report, everything works fine. However, after the app is deployed and I try to Export the same report, it appears that the browser hangs. I get the Export Diaglog box but am not able to choose any options or set the pages. Running Task Manager shows the iexplore.exe taking 50% CPU. It seems like it is in some kind of loop because the CPU Usage stays around 50% and I have to kill the process. I let it run for over 10 minutes and it never stopped.

Here is what I have:

Dell laptop running Windows XP SP3

Visual Studio 2010 V10.03.40219.1 SP1Rel

Crystal Reports 2008 Runtime V 12.2.0.290

ITSM Crystal Report Plugin V 11.5.0.0

SAP Crystal Reports Version for Visual Studio 2010 V 13.0.1.220

Here is what is in the web.config:

<assemblies>

<add assembly="CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.ReportSource, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.ReportAppServer.Controllers, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.ReportAppServer.DataDefModel, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.CrystalReports.Engine, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />

<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />

<add assembly="Microsoft.Build.Framework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A" />

<add assembly="System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A" />

</assemblies>

<httpHandlers>
<add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
<add path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"
validate="false" />
</httpHandlers>

<system.webServer>

<handlers>

<add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />

<add name="ReportViewerWebControlHandler" preCondition="integratedMode" verb="*" path="Reserved.ReportViewerWebControl.axd" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" />

</handlers>

<validation validateIntegratedModeConfiguration="false" />

</system.webServer>

Server:

MS Windows Server 2003 Standard Edition SP2

Crystal Reports 2008 Runtime V12.0.0.840

SAP Crystal Reports runtime Engine for .NET Framework 4 (32 bit) V13.0.0.99

SAP Crystal Reports runtime Engine for .NET Framework 4 (32 bit) V13.0.3.612

Any help with this is greatly appreciated!