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Former Member
Jul 28, 2005 at 12:06 PM

Blank Window When Starting Collaboration Application Sharing.

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Hi,

I have this problem at my portal (NW04 SP12) -

http://help.sap.com/saphelp_nw04/helpdata/en/45/cc3541afe5db2be10000000a1550b0/frameset.htm.

I followed the documentation and reached this point:

"If there is no session registration:

a. Set the Application Sharing Server trace file

(defaultTrace.trc) to severity info and try to start a new session.

b. Perform step Enable RTC ActiveX Control Client Logger.

c. Send both the Application Sharing Server defaultTrace.trc and

the activeX log file to support."

Where and how I perform steps "a" and "b"?

And where do I find that trc and log files?

Thank you,

Yuri