I am looking for a solution to block certain sales order items for returns.
To be more specific: I have some goods that are sold at promotional prices. I want to be certain that no return order can be made for those particular sales order items. For the same goods, if they are not sold in a promotion, a retur order can be made.
We do not have a different item category for promotional items. We make only a change of price for those goods or we give an extra discount.
It is possible to maintain some date for the sales order item level so that no return orders can be made?
Or it is possible to block retur orders for those materials, for a period of time, from the master material data?