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Nov 29, 2012 at 10:59 PM

Upgrade NW 7.3 Ehp1: fail to load KM Collaboration

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Hi,

We have upgraded our sandbox portal from 6.40 Sp25 to 7.3 Ehp1 Sp05

The whole process was done without any error or warning, but when it finished, we obtained an error with all iViews and also with any tab of Collaboration content.

We obtained one exception every time we tried to access at some iview, and we obtain the error "com.sap.portal.pcm.Title" over some collaboration tab,etc.

We deployed EP and KM components again with NWDS, and after that, error with iview's where solved., but not KM errors.

When the Portal starts, we saw that following applications didn't start:

tc~kmc~bc.rf.ws~rfws~ear

tc~kmc~km.appl.srv.index~idxws~ear

and some other like com.sap.netweaver.coll.appl.room, com.sap.portal.pcc.compiler, com.sap.portal.ivs.wsrpservice, etc.. don't start also because dependencies failed to start.

If we start they from NWA, it starts correctly and portal runs correctly.

The error we see on server_00.0.log is:

#2.0^H#2012 11 29 16:29:13:731#+0100#Error#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.002038#BC-JAS-DPL#Deploy Service#C0000A01010B00130000000B00003CA9#212323550000000001##com.sap.engine.services.deploy.server.TransactionManager####813F12743A3911E28CC700000CA7CCDE#813f12743a3911e28cc700000ca7ccde#813f12743a3911e28cc700000ca7ccde#0#Deploy Parallel Start Thread 5#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/tc~kmc~bc.rf.ws~rfws~ear] failed with errors on server process [212323550].#

#2.0^H#2012 11 29 16:29:25:907#+0100#Error#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.002038#BC-JAS-DPL#Deploy

Service#C0000A01010B00490000000200003CA9#212323550000005731#sap.com/com.sap.portal.tbn#com.sap.engine.services.deploy.server.TransactionManager#Guest#0##813F12743A3911E28CC700000CA7CCDE#813f12743a3911e28cc700000ca7ccde#813f12743a3911e28cc700000ca7ccde#0#Application [13]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/tc~kmc~km.appl.srv.index~idxws~ear] failed with errors on server process [212323550].#

We don't understand how we can solve that problem, as the applications fails on boot, but run correctly when we start it manually,

Could you help us?

Many thanks!

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