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author's profile photo Former Member
Former Member

alerts via e-mail

Hi,

I have configured the BPM to raise an alert in case of exceptions. I am able to see the alerts being delivered to my alert inbox. Now I want to send these alerts to uesrs inbox via e-mail. Please let me know what are the steps involved to send alerts via e-mail. Also I would like to know as to where exactly in XI we specify the e-mail address to which these alerts needs to be sent.

Regards

Anand

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    author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2005 at 03:54 PM
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    • Former Member Former Member

      Hi all,

      i don't believe that fixed recipients receive alerts automatically just because their email address is maintained.

      Normally each user would decide for himself, how he wants to receive alerts. This is done via link "personalization" in the Alertinbox. There a user can specify the communication method (FAX, SMS, Email) in general or dependend from a factory calendar.

      best regards

      Christine

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