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Former Member
Nov 23, 2012 at 08:46 PM

SAP BO 4.0 Promotion Management Error

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Hello Experts,

I am able to logon to the CMC, but I am getting the following error, when I am trying to create a new job in Promotion Management in CMC:

HTTP Status 500

type Exception Report

message

Description The server encountered an internal error () that prevented it from fulfilling this request.

  1. java.lang.RuntimeException: java.lang.RuntimeException: javax.servlet.ServletException: com.businessobjects.lcm.utilities.LCMException: javax.xml.rpc.JAXRPCException: unknown protocol: hvrz00na.ww932.my-it-solutions.net

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254) com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197) com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:166root cause

  1. java.lang.RuntimeException: javax.servlet.ServletException: com.businessobjects.lcm.utilities.LCMException: javax.xml.rpc.JAXRPCException: unknown protocol: hvrz00na.ww932.my-it-solutions.net

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254)

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

com.businessobjects.http.servlet.internal.servlet.RequestDispatcherAdaptor.forward(RequestDispatcherAdaptor.java:31)

com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)

com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)

com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.24 logs.

I have already deployed web apps with Wdeploy and also renamed the Local Host Folder in the Tomcat Directory, but Iam facing the same issue.

Could you please help me in this regard.

Thanks and best regards

Ravi.

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