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author's profile photo Former Member
Former Member

Buttons freezing when rising shopping cart via SAP SRM Portal with IE9 browser.

Hi All,

From the Portal accessing shopping cart application and trying to raise shopping cart. The some of the buttons are freezing when we try with IE9.

Sometimes the only way to carry on was to click on Shop and start all over again. Most of the times buttons are not activating or working even we try couple of times.

This issue we are getting with IE9 browser irrespective of the operating system.

Below are the replication steps:

  1. 1. Log into ESAP portal - no issues
  2. 2. Click on purchasing tab - no issues
  3. 3. Click on Go Shopping - no issues
  4. 4. Click on Describe Requirements - no issues
  5. 5. Complete basic detail up to and including Add to Shopping cart - no issues
  6. 6. Click on Description to get into detail-nothing happens. Re-did Shop - no issues
  7. 7. Opening GL spreadsheet - no issues
  8. 8. Documents and Attachments – attachment button works sometimes or locks
  9. 9. Sources of supply - no issue
  10. 10. Continue; change shopping cart name and justification - no issues
  11. 11. Click Save - no issues sometimes. BUT many times nothing happens and no error message, no loading images etc.,

There are no screenshots available because no errors appear and no function disappears.

Can any one please advice me on this?

Regards

Venky

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2012 at 05:21 AM

    I am not sure but may be it is an IE issue in your system.

    Can you try to shop in any other system(not in IE9) or in your system with any other browser.(say Firefox) and check whether all buttons are working or not.

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