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Former Member
Nov 21, 2012 at 07:20 PM

Cannot access external Data for some dashboard through VPN



I am trying to access dashboards from home through VPN and i get the following error.

Cannot Access External Data

To access external data, add a cross-domain policy file to the external data web server.

For more information, on the Adobe website, see the article “Cross-domain Policy File Specification”.

If the problem persists, contact the file creator or your system administrator.

Error: Error #2170

Connection Type: Query as a Web Service

I do not have problem when i am working from office network or intranet.

I also had a look on SAP NOTE 1751710, but no luck. I get the same error for one of this dashboards.

Note : The problem is only in case when I am logged in to VPN