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Cannot access external Data for some dashboard through VPN

Former Member
0 Kudos

Hi,

I am trying to access dashboards from home through VPN and i get the following error.

Cannot Access External Data

To access external data, add a cross-domain policy file to the external data web server.

For more information, on the Adobe website, see the article “Cross-domain Policy File Specification”.

If the problem persists, contact the file creator or your system administrator.

Error: Error #2170

Connection Type: Query as a Web Service

I do not have problem when i am working from office network or intranet.

I also had a look on SAP NOTE 1751710, but no luck. I get the same error for one of this dashboards.

Note : The problem is only in case when I am logged in to VPN

Thanks,

Chetan.

Accepted Solutions (0)

Answers (1)

Answers (1)

sapanesh_agnihotri
Contributor
0 Kudos

Hi Chetan,

Is you dashboard is based on some URL connection? say LO or QAAWS.

then this means the URL is not accessible from VPN.

either Xcelsius or LO or qaaws URL.

try to access that URL anone in VPN.

Thanks,
Sapanesh