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Former Member
Nov 21, 2012 at 02:23 PM

Internal Reconciliation Issue

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Good morning experts!

I have a really nice one today!

One of our customers is trying to cancel a receipt to open an invoice and then make the Credit memo for that invoice.

Now, the issue comes that in this moment, with the payment closed the invoice's status is Open and when we cancel the payment the invoice's status changes to Closed.

It's the first time I've seen this. Any ideas?

SAP Version 8.81 PL 10

Already tried to upgrade to 8.82 PL 6 and the issue remains.

Thank you very much!

Best regards,

Edwin.